Deployed Engineer, International

Job Description

In this dynamic, field-oriented role, you will be a critical link between the customer and our internal teams, providing vital technical support and ensuring our customers can achieve their operational objectives. You will lead technical integrations, deliver hands-on training, and support extended field efforts across multiple international locations.

Position Responsibilities

• Act as the primary technical lead on complex, high-priority international deployments and customer engagements
• Deploy internationally for extended durations (weeks to months) to support product demonstrations, trials, live deployments, and operational rollouts
• Execute technical integrations of Wave Relay® MANET solutions into customer platforms, systems, and existing infrastructure (e.g., sensors, C2 platforms, UAVs, USVs and ground systems)
• Deliver comprehensive technical training to end users, partners, and system integrators, both in the field and in structured environments
• Design, validate, and optimize end-to-end MANET architecture based on mission requirements
• Provide on-site support and troubleshooting of network deployments, ensuring system performance and reliability
• Act as a trusted advisor to customers and partners, explaining complex technical concepts in a clear and concise manner
• Serve as a bridge between customers and engineering, capturing operational feedback, feature requests, and emerging use cases to inform product development
• Collaborate closely with Business Development and Sales teams to support technical proposals, RFI/RFP responses, and strategic opportunities
• Maintain expert knowledge of Persistent Systems products to develop and present unique solutions, and maintain knowledge of emerging trends in technology and online advertising

Minimum Qualifications

• Bachelor’s degree in electrical engineering, computer science, information technology, or related field (or equivalent military/industry experience)
• 3–5+ years of experience in a Sales Engineering, Field Engineering, Systems Integration, or Technical Support role
• Proven ability to execute technical integrations and deliver end-user training in customer-facing environments
• Strong background in IP networking, RF communications, mesh networking, and system-level troubleshooting
• Willingness and ability to travel internationally up to 50–70% of the time, including extended deployments (45-60 days) as required
• Excellent communication, interpersonal, and customer engagement skills
• Able to work independently, manage field efforts, and prioritize in high-pressure situations
• Self-Starter: Demonstrates a high degree of autonomy and accountability. Able to operate effectively with minimal oversight and independently drive initiatives forward
• Strategic Prioritization: Skilled at assessing objectives and aligning daily activities with broader team and business goals

Preferred Qualifications

• Experience supporting military, government, or defense-industry customers
• Background in tactical communications
• Experience with integration of C4ISR platforms, unmanned systems (UAV/UAS), or mobile command centers
• Familiarity with encryption, cybersecurity principles, and secure communications protocols
• Experience working across diverse cultural and regulatory environments

Pay

The base pay for this role can vary from $106,200 to $132,700 based on individual qualifications. Eligibility for yearly discretionary bonus.

Benefits

• Comprehensive benefits package including medical, dental, vision, life, and disability insurance
• Paid time off (sick time and vacation time)
• Flexible spending accounts
• 401(k) plan with company match
• Fitness membership reimbursement
• Tuition assistance
• Mental health benefits
• Pet discounts

About the Role

Persistent Systems, LLC is a global communications technology company headquartered in New York City since 2007. The company develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company's industry leading R&D team has designed wireless networking protocols to support their cutting-edge Wave Relay® system and technology. Wave Relay® can run data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.