Deployed Engineer

About the role

Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin/Windsurf. You’ll work directly with engineers to understand their workflows, identify high-impact use cases, and deploy Devin/Windsurf into real production environments. You’ll lead demos and pilots, support integrations, and drive adoption of the Cognition platform from the inside out. This role combines hands-on technical work, customer partnership, and rapid execution.

Responsibilities

• Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin
• Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization
• Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
• Be the customer oracle! Exercise your product instincts to help set the roadmap

Requirements

• Strong engineering foundation from a rigorous technical environment
• Demonstrated track record of exceptional performance in whatever you've pursued, whether academic, athletic, professional, or entrepreneurial
• Self-directed by default. You don't need a manager to tell you what to do next or how to prioritize
• Strong communication skills. You can hold your own with senior engineers and executives alike
• Have a high tolerance for ambiguity, intensity, and sustained effort when the problem demands it
• Willingness to travel 25–50%

What We Value

• Customer empathy — you care deeply about how engineers work and what helps them succeed
• Ownership mindset — you take responsibility for results, not just tasks
• Technical curiosity — you enjoy digging into unfamiliar systems and understanding how they really work
• Bias toward execution — you move quickly from problem to solution
• Grit — you’re comfortable operating in ambiguous, high-intensity environments
• Exploratory rigor — You poke at edges, ask uncomfortable questions, and would rather find problems yourself than have them find you.

Equal Opportunity

Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.