Jobs · Customer Service

Deployed Engineer

Tyk · United States · 3 wk ago
RemoteRemoteCustomer ServiceFull-time

What You'll Be Responsible For

  • Leading complex deployments, migrations, and strategic customer initiatives in the realm of API Management, Infrastructure, GitOps, and more
  • Designing complex, scalable implementation architectures and solving tactical technical challenges
  • Working directly with customer’s engineering teams in building out their lower and production environments
  • Delivering Professional Services engagements and supporting strategic accounts
  • Identifying risks, removing blockers, and driving successful delivery outcomes
  • Collaborating across Customer Success, Product, Engineering, and Sales teams
  • Feeding real-world customer insight back into product and platform improvements
  • Dives deep into product & code to identify root causes, problem solve solutions and if necessary, engineer pull requests to unblock the customer

What We're Looking For

  • A strong engineering background across APIs, distributed systems, and cloud-native platforms
  • Experience delivering complex technical projects in customer environments
  • Comfortable working independently in unfamiliar or high-pressure environments
  • Strong communication skills with the ability to explain technical trade-offs clearly
  • A pragmatic problem solver with a focus on quality, scalability, and customer outcomes
  • A willingness to travel and work flexibly to support customer needs

Why You Should Join Us

  • Unlimited paid holiday
  • Total flexibility in hours
  • Employee share scheme
  • Generous maternity and paternity leave
  • Company retreats

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