Department Trainer, Food & Beverage

About the role

Join us and play an important part on our incredible team! We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors.

Responsibilities

• Carry out training for Ambassadors to include facility tours, safety training, and assigned station training
• Provide ongoing coaching and retraining opportunities to Ambassadors and support team members through positive reinforcement
• Communicate with your supervisor any concerns regarding Ambassador’s progress; Identify additional training needs
• Conduct necessary training classes and ensure completion of training materials and paperwork for Ambassador and department records
• Aid other facilities throughout the park as needed
• Support facility integrity by maintaining high level of quality and cleanliness
• Maintain a professional appearance that meets grooming standards
• Complete clerical and administrative tasks such as creating and updating employee files
• Assist with scheduling in-park facilities as needed

Qualifications

• Must have High School Diploma or Equivalent
• Minimum of three (3) months department experience preferred
• Previous training, teaching, and/or presenting experience a plus
• Exhibit effective verbal and written communication skills; speak comfortably in front of small groups; respond effectively to individual and group questions
• Create and maintain a cooperative team environment, to establish positive behaviors and actions of Ambassadors
• Work effectively within a diverse work environment to meet and exceed guest and Ambassador expectations
• Organize resources, establish priorities and monitor multiple projects and assignments; results oriented

Skills

• Effective verbal and written communication skills
• Ability to communicate with small groups
• Positive team environment creation
• Resource organization and prioritization

Benefits

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

Pay

TBD

Schedule

TBD

Company Information

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.