Department Support Asst Newton Iowa FT Days

About the role

The Department Support Assistant position at MercyOne Newton Medical Center supports the nursing unit by performing clerical tasks, maintaining charts, answering phones, and coordinating communications.

Responsibilities

• Maintains charts and answers multi-line phones.
• Greets and assists customers in a friendly and timely manner.
• Sorts and distributes mail.
• Utilizes computer applications and communication technologies effectively.
• Communicates patient information and department needs such as dietary, environmental services, and IT issues.
• Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment.
• Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
• Prepares documents and records in compliance with regulatory requirements.
• Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
• Counsels patients and families regarding medication administration.
• Conducts auditing of records, data, and transactions per unit management team request.
• Conducts meetings and prepares meeting room schedules.

Requirements

• Must be at least 16 years of age.

Qualifications

• High school diploma or equivalent.

Skills

• Proficiency in computer applications (Electronic Health Records, etc.).
• Effective communication skills.
• Ability to maintain a safe and organized work environment.

Benefits

Competitive compensation with a full benefits package and opportunity for growth throughout the system!

Pay

N/A

Schedule

8-hour shifts; Days M-F 8:00 AM – 4:40 PM