Department Support Asst FT Days Med Surg South

About the role

The Department Support Assistant position at MercyOne Des Moines Medical Center supports the nursing unit by performing clerical tasks and coordinating communications.

Responsibilities

• Maintains charts and answers multi-line phones.
• Greets and assists customers in a friendly and timely manner.
• Sorts and distributes mail.
• Utilizes computer applications and communication technologies effectively.
• Communicates patient information or department needs such as dietary, environmental services, and IT issues.
• Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment.
• Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
• Prepares documents and records in compliance with regulatory requirements.
• Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
• Counsults with unit management team to conduct auditing of records, data, and transactions.
• Conducts meetings and prepares meeting room schedules.

Requirements

• Must be at least 16 years of age.

Qualifications

• High school diploma or equivalent required.
• Experience in a healthcare setting preferred.

Skills

• Proficiency in computer applications (Electronic Health Records, etc.).
• Effective communication skills.
• Ability to maintain a safe and organized work environment.

Benefits

MercyOne offers a full benefits package, including competitive compensation and growth opportunities within the system.

Pay

Competitive compensation package is offered.

Schedule

8-hour shifts, Monday through Friday; hours may vary as needed; possible holidays.

Benefits

Full benefits package is offered, including health insurance, retirement plans, and paid time off.

Employment Type

Full-time position.

Equal Opportunity Employer

We are an Equal Opportunity Employer and welcome candidates from diverse backgrounds.