Department Secretary PRN

Hourly Wage Estimate: $13.00 - $17.55 / hour. Factors such as skills, experience, and internal comparisons may determine your actual salary.

About the role

We have an exciting opportunity for a Department Secretary PRN at Chippenham Hospital, part of HCA Healthcare, a leading provider of healthcare services.

Responsibilities

• Greet and attend to patients/visitors in waiting areas, directing them to other departments and communicating wait times as needed.
• Promote and display a positive, customer-oriented demeanor.
• Perform patient-centered secretarial tasks, including physician order entry, creating, labeling, and organizing patient charts.
• Disassemble and file charts after discharge while maintaining patient confidentiality.
• Receive and direct incoming calls, relaying pertinent messages accurately and confidentially.
• Exercise good judgment and discretion in communications, escalating issues as appropriate.
• Ensure waiting and work areas are tidy, organized, and safe for visitors, patients, and family members.
• Demonstrate proficiency in computer and office equipment, including clinical documentation systems, intercoms, and fax machines.
• Order and restock office and unit supplies as needed, and perform minor office equipment repairs.
• Serve as a communication liaison between the unit and other hospital departments.
• Promote consistent, positive patient interactions to advance unparalleled patient service.
• Demonstrate caring and empathy in all interactions, advocating for a patient- and family-centered approach.
• Ensure clear communication with patients, physicians, and colleagues through active listening and clarity.

Requirements

• High School Graduate / GED

Benefits

Chippenham Hospital offers a total rewards package supporting health, life, career, and retirement, including:

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan and flexible spending accounts.
• Preferred banking partnerships, retirement readiness tools, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, and dependent scholarships.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location and position.

About the employer

Chippenham Hospital, located on the Southside of Richmond, has provided quality healthcare since 1972. With over 50 years of pioneering healthcare, our 460+ bed facility is a leading acute care hospital and the region's first choice for orthopedics, joint care, behavioral health, and cardiovascular care. We are a Level I Burn Center, Level I Trauma Center, and hold The Joint Commission's Gold Seal of Approval as a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement, and surgical care.