Department Secretary PRN

About the role

Provide administrative support in a healthcare setting.

Responsibilities

• Greet and assist patients and visitors, directing them to appropriate departments and informing them of wait times.
• Perform secretarial tasks such as physician order entry, organizing patient charts, and maintaining patient confidentiality.
• Manage incoming calls, relay messages accurately, and exercise discretion in communications.
• Ensure waiting and work areas are tidy, organized, and safe for visitors and staff.
• Utilize computer systems and office equipment effectively, including communication devices and clinical documentation systems.
• Order and restock office supplies, perform minor equipment repairs, and serve as a liaison between hospital departments.
• Promote positive patient interactions with a caring and empathetic approach, advocating for patient- and family-centered care.
• Demonstrate excellent communication skills and active listening to ensure clarity among patients, physicians, and colleagues.

Requirements

• High School diploma or GED required.

Skills

• Strong communication and organizational skills.
• Computer proficiency.
• Ability to maintain confidentiality.
• Customer service orientation.
• Empathetic and caring demeanor.