Department or Assistant Manager

About the role

This job posting is for a Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions and ensure service staff are trained in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for the best service.
• Ensure the restaurant delivers great quality food to customers, fast, and that food is always safe.
• Control food costs and ensure kitchen staff are trained in production procedures.
• Hire, train, and schedule qualified crew members to meet restaurant sales and profit goals.
• Support Crew members to help them get off to a good start and motivate them throughout their time working there.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in our corporate owned stores.

Qualifications

Competitive pay and a range of benefits including:

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Skills

Strong leadership skills, ability to manage multiple tasks, and excellent communication and customer service skills are required.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

The schedule for this position is determined by the franchisee and may vary based on operational needs.