Department Manager - Nike Sevierville

Location & Store Type

Location: Sevierville, TN
Hours: Full Time – 34-40 hours per week, including nights and weekends

About the role

Join the NIKE Team as a Department Manager. As a Nike Department Manager, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way. We believe that if you have a body, you are an athlete, and you’ll bring this to life with your passion for sport and customer service.

Responsibilities

• Lead a team that helps keep all store functions running seamlessly.
• Ensure your store is staffed by attracting, assessing, and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Lead your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Manage product life cycle from stockroom to visual merchandising and the sales floor.

Requirements

• Three years of customer-facing retail or hospitality experience
• One year of leadership experience
• Demonstrated ability to recruit, build, and lead high-performing teams
• Proficient in Microsoft Office and retail business systems
• Able to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling
• Able to work mornings, weekends, nights, and holidays as needed

Qualifications

• Able to work mornings, weekends, nights, and holidays as needed

Skills

• Customer service skills
• Leadership skills
• Team management skills
• Product knowledge
• Microsoft Office proficiency

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• 401(k) Plan
• CERA
• Employee Assistance Program
• Mental and Emotional Health
• Financial Coaching and Education
• Child Development Support and Caregiving Benefits
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

Pay

• Medical, Dental and Vision Insurance
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• 401(k) Plan
• CERA
• Employee Assistance Program
• Mental and Emotional Health
• Financial Coaching and Education
• Child Development Support and Caregiving Benefits
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

Schedule

• Morning shifts
• Night shifts
• Weekend shifts
• Holiday shifts