Department Manager

About the role

Our team seeks a Store Department Manager (SDM) to coach and motivate store sales teams. You are a key member of the store management team. You’ll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy. You are an energetic and visible manager and a motivator.

Responsibilities

• Plan, identify, communicate, and delegate responsibilities to the team.
• Handle training, coaching, recognition, and performance management.
• Direct the execution of core standards and overall visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key company strategies and changes to teams as needed.
• Recruit and develop diverse talent from within and outside the organization.
• Inspire a customer-centric culture by recognizing and rewarding the team.
• Develop top performers and evaluate performance, provide coaching, and appropriate feedback.
• Build teams through effective employee development, involvement, and communication.

Qualifications

• 3+ years of successful retail management experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others informed about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Benefits

• Generous employee discount.
• Access to health benefits.
• Retirement savings plan.
• Accrued time off.

For a detailed overview of benefits plans by employee profile, visit the REI benefits page.

Pay

Pay Range: $28.77 - $36.00 per hour.

Factors that may be used to determine your actual salary include your specific skills and experience, geographic location, or other relevant factors. REI is committed to practices that promote pay equity and transparency.