Department Manager

About the role

We seek a Store Department Manager (SDM) to coach and motivate store sales teams. As a key member of the store management team, you’ll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, you’ll deepen engagement and cultivate synergy by recognizing and rewarding team members.

Responsibilities

• Plan, identify, communicate, and delegate responsibilities to the team.
• Handle training, coaching, recognition, and performance management.
• Direct the execution of core standards and overall visual direction.
• Drive sales through all channels by maximizing selling behaviors.
• Make business adaptations to increase sales and service.
• Communicate key company strategies and changes to teams as needed.
• Recruit and develop diverse talent from within and outside the organization.
• Inspire a customer-centric culture by recognizing and rewarding team members.
• Develop top performers and evaluate performance, providing coaching and feedback.
• Build teams through effective employee development, involvement, and communication.

Qualifications

• 3+ years of successful retail management experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeping others informed about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Benefits

• Generous employee discount.
• Access to health benefits.
• Retirement savings plan.
• Accrued time off.

For a detailed overview of benefits plans by employee profile, visit the REI benefits page.

Pay

Pay Range: $23.47 - $29.36 per hour. Factors such as skills, experience, and geographic location may influence actual salary.