Department Manager

Because you’re the team’s glue. Motivate our way! Expanding teams, capabilities, and ambitions. Thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers.

About the role

As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you shape your team’s futures and encourage sales.

Responsibilities

• Own a department, focusing on maximizing its sales, inventory, and standards.
• Manage inventory, move product in accordance with customer demand, review and manage planograms and period layouts.
• Be commercial by knowing what is trending and ordering merchandise daily to drive sales.
• Monitor the local market to maintain a competitive advantage in price, product, and shopping experience.
• Use data to gain full knowledge of your department’s performance to drive sales and meet targets, and manage stock file accuracy.
• Hire, train, coach, and motivate a team of Sales Associates and Team Leaders to deliver an exceptional shopping experience and a positive work environment.
• Support store management with the protection of people, property, and premises by securing cash, stock, and property.
• Handle keyholder responsibilities, including availability for emergency call outs.
• Effectively manage difficult situations and solve problems.

Requirements

• At least 2 years of retail leadership experience in a fast-paced, high-volume environment.
• Strong commercial acumen.
• Experience as a Store Manager, Assistant Store Manager, or Department Manager.
• Ability to flex plans and priorities in a fast-paced environment.
• Strong communication skills and the ability to relate to customers' needs.
• Proven ability to lead, motivate, and inspire a team, building confidence and enthusiasm.
• Resilience and confidence in giving constructive feedback.
• Commercial awareness with an understanding of the local market and key competitors.
• Good planning and organizational skills, prioritizing and working within agreed timescales.
• Effective communication in English, both orally and in writing, to provide instruction, coaching, corrective action, and safety instructions.
• Ability to provide amazing customer service in English, including oral communication with customers and monitoring English-speaking colleagues.

Benefits

• Robust onboarding period.
• Tools and resources to excel as we rapidly expand globally.
• Competitive benefits and work-life balance.

Pay

The pay range for this role is: $65,520-$80,080. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.