Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant operated by an independent franchisee, not McDonald’s USA. As a Department Manager, responsibilities include ensuring high-quality customer service, managing inventory, training staff, and meeting sales and profit goals.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service
• Manage assigned departments such as Training, Food Safety, and Inventory Management
• Ensure sales promotions are executed effectively
• Train and supervise service staff
• Organize Front Counter McCafé and Drive-Thru areas for optimal service
• Ensure the restaurant delivers high-quality food and maintains food safety standards
• Control food costs and train kitchen staff in production procedures
• Hire, train, and schedule staff to meet sales and profit targets
• Support new employees and motivate existing staff

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting
• Positive attitude and ability to work in a fast-paced environment
• Flexible schedule and willingness to have fun while working
• Must be 18 years or older

Qualifications

Competitive pay and a range of benefits are available, including educational opportunities, healthcare coverage, and employee resource programs.

Skills

Effective communication, leadership, and problem-solving skills are essential for success in this role.

Benefits

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Pay

Details on pay are not provided in this posting, but competitive compensation is offered.

Schedule

The schedule is flexible and tailored to the needs of the franchisee, not McDonald’s USA.