Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be your employer, responsible for all employment matters at the restaurant.

About the role

McDonald’s offers a career that inspires growth, flexibility, and purpose. Choose your hours, pursue education, build skills, and work in an energetic environment where leadership and teamwork are valued. From tuition assistance to job training and retirement benefits, this role provides opportunities to reach your goals and grow beyond what you thought possible.

Responsibilities

Managers lead shifts weekly, ensuring customers receive a fast, accurate, and friendly experience. Some managers also lead specific departments with additional responsibilities:

• Guest Service Department Manager: Ensure crew and managers deliver a great customer experience, execute sales promotions effectively, train service staff in procedures, and organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensure the restaurant delivers high-quality, fast, and safe food, controls food costs, and trains kitchen staff in production procedures, including new menu items.
• People Department Manager: Hire and train qualified crew, schedule staff to meet sales and profit goals, onboard new employees effectively, and recognize and motivate crew throughout their employment.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in these restaurants.

This posting provides an overview of the role, but it is not a complete job description. Employees perform a variety of tasks daily, and this posting does not list all essential functions.