Department Manager

About the role

The job involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate employer and is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to ensure great customer experiences, sales promotions, and staff training.
• Oversee the Kitchen Department to ensure high-quality food, fast service, food safety, and staff training.
• Manage the People Department to hire, train, and schedule staff to meet sales and profit goals, and support their development.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to apply for management positions.

Benefits

• Up to $15/hr starting wage.
• Competitive benefits package including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years.
• Education opportunities through Archways to Opportunity, including high school degrees, college tuition assistance, and English classes as a second language.
• Healthcare benefits including medical, dental, and vision coverage.
• Pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee Resource Connection.
• Adoption assistance.
• Matching gifts program.