Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, responsibilities include ensuring a fast, accurate, and friendly customer experience, managing sales promotions, training staff, organizing service areas, and hiring and training qualified crew members.

Responsibilities

• Lead shifts to ensure a fast, accurate, and friendly customer experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Guest Service Department delivers a great customer experience, manages sales promotions, trains service staff, and organizes service areas.
• Ensure the Kitchen Department delivers high-quality food and fast service, maintains food safety, controls food costs, and trains kitchen staff.
• Ensure the People Department hires, trains, and schedules staff to meet sales and profit goals, and supports their development and motivation.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in a corporate-owned McDonald's restaurant.

Qualifications

Competitive pay and a comprehensive benefits package including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Benefits also include medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life and accident insurance, paid leaves of absence, service awards, Employee Resource Connection, adoption assistance, matching gifts program, and more.

Skills

Effective communication, leadership, problem-solving, and organizational skills are essential for success in this role.

Benefits

Department Managers at a McDonald's Corporate owned store are eligible for incredible benefits including:

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Schedule

Hours vary based on the needs of the restaurant and the individual manager's schedule preferences.

Pay

Competitive pay is offered for this role.