Department Manager

About the Role

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

Responsibilities

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
  • Kitchen- supervise food quality, safety, cost, and new menu items
  • People- hire, train, and schedule restaurant staff to meet sales and profit goals
  • Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

Qualifications

• Must be 18 years or older to be a manager in our corporate owned and operated restaurants
• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment
• Positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment

Skills

• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Benefits

• Flexible scheduling
• Paid sick leave
• College tuition assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Up to $3,000 in tuition assistance
• Paid vacations
• Possible performance bonuses

Pay

Competitive pay starting at $17.00/hour up to $22.00/hour based on experience.