Department Manager
About the role
The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA, which means the franchisee is responsible for all employment matters.
Responsibilities
- Ensure customers receive a fast, accurate, and friendly experience every visit.
- Manage assigned Systems such as Training, Food Safety, and Inventory Management.
- Set goals, delegate tasks, follow up, and report results to teams and other managers.
- Lead the Guest Service Department, ensuring staff train in service procedures and organize service areas for optimal service.
- Lead the Kitchen Department, ensuring high-quality food delivery, food safety, food cost control, and staff training in production procedures.
- Lead the People Department, ensuring qualified crew is hired, trained, and scheduled to meet sales and profit goals, and supporting staff throughout their tenure.
Requirements
- Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
- A positive attitude and ability to work in a fast-paced environment.
- Must be 18 years or older to apply for this position.
Qualifications
Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, and paid leaves of absence. Service awards, adoption assistance, matching gifts programs, and more are available.