Department Manager

About the role

This job posting is for a Department Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer, responsible for all employment matters.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to your team and other managers.
• Ensure the Guest Service Department delivers a great customer experience.
• Ensure the Kitchen Department delivers great quality food and fast service.
• Ensure the People Department hires qualified crew, trains them well, and schedules them to meet sales and profit goals.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules, available on weekdays, nights, and weekends.
• Excellent time management and ability to handle multiple priorities in a fast-paced environment.
• PoS and Microsoft Office computer skills including Word and Excel.
• Ridiculously strong people skills, focusing on guest and employee interactions.
• High standards and a commitment to quality, service, cleanliness, and value.
• Strong communication skills, professional and clear, with the ability to coach and inspire.
• A desire for continuous improvement and learning.

Qualifications

• Ability to teach and train side-by-side with your team to develop your staff.
• Open availability and flexible scheduling around the needs of the restaurant.
• High standards and a commitment to quality, service, cleanliness, and value.
• Strong communication skills, professional and clear, with the ability to coach and inspire.
• A desire for continuous improvement and learning.

Benefits

• Competitive pay starting at $18/HR.
• 5 days paid vacation, 5 paid holidays.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance up to $3,000 per year, and English classes as a second language.
• Online Bachelor's degree through Colorado Tech University.
• Medical, dental, and vision coverage.
• 401k.
• Short- and Long-Term Disability, life and accident insurance.
• Paid leaves of absence.
• Service awards.
• Manager outings.
• Free meals.
• A culture that encourages teamwork and community involvement.
• Stability in a company that is continuously growing.
• Opportunities for career advancement.
• Bonus Program.