Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling.

About the role

McDonald’s offers a career that inspires growth with good benefits and opportunities for advancement. You’ll have the flexibility to choose your hours, pursue education, build skills, and work in an environment that values your contributions. Join a team that thrives on energy, purpose, and leadership while serving delicious food and creating feel-good moments for customers.

From tuition assistance to job training and retirement benefits, this role helps you reach your goals and build your future.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Some managers also lead specific departments with additional responsibilities:

• Guest Service Department Manager: Oversee customer experience, sales promotions, staff training, and organization of the Front Counter, McCafé, and Drive-Thru areas.
• Kitchen Department Manager: Ensure high-quality, fast, and safe food production, control food costs, and train kitchen staff on procedures, including new menu items.
• People Department Manager: Hire and train qualified crew, create schedules to meet sales and profit goals, and motivate and recognize staff throughout their employment.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in our corporate-owned and operated restaurants.

Benefits

• Paid vacation (certain qualifications apply).
• Education through Archways to Opportunity, including high school completion, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage (certain qualifications apply).
• Christmas Savings Plan.
• Free telemedicine.
• Free crew meals.
• Uniforms provided.
• 401K retirement plan.

This posting provides an overview of the role, but it is not a complete job description. Employees perform a variety of tasks daily that are not fully listed here.