Department Manager

About the role

This job posting is for a Department Swing Manager position in a restaurant owned and operated by an independent franchisee. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters including hiring, firing, discipline, staffing, and scheduling.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Pursue sales promotions effectively.
• Train service staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food and fast service.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support Crew members during their initial period at the restaurant and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to be considered for management positions.

Qualifications

Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities for a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance. Paid leaves of absence are also available. The company offers adoption assistance, matching gifts programs, and more.

Skills

N/A

Benefits

15-25 days paid vacation
10 paid holidays
An anniversary splash
8-week sabbatical every 10 years
Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
Medical, dental, and vision coverage
Pre-tax flexible spending accounts
Short- and Long-Term Disability, life, and accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption Assistance
Matching gifts program

Schedule

N/A

Pay

Starting Pay: $14/hr