Department Manager

McDonald’s Restaurants are driven by a team of leaders that include Shift Managers, Department Managers, and General Managers. We have an outstanding opportunity for you at one of our 11 locally owned and operated McDonald's restaurants.

Responsibilities

• Ensure excellent operations in Quality, Service, and Cleanliness throughout each shift without supervision.
• Manage Restaurant Controls such as labor cost, inventory, and cash procedures on a daily basis.
• Follow and enforce all restaurant safety and security policies and procedures.
• Coach and follow-up on crew to ensure excellent operations.
• Assist in continuing growth and development of employees inside the restaurant.
• Support the General Manager with setting and achieving store goals.
• Successfully manage a department such as Kitchen, People, or Guest Services.
• Create and complete goals for individual departments.
• Assist with quality hiring, staffing, and retention.

Department-Specific Responsibilities

• Guest Service Department Manager:
  • Ensure Crew and Managers deliver a great customer experience.
  • Oversee sales promotions to ensure they are executed well.
  • Train all service staff in service procedures.
  • Organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager:
  • Ensure the restaurant delivers great quality food to customers quickly.
  • Maintain food safety standards at all times.
  • Control food costs and manage inventory.
  • Train kitchen staff in production procedures, including new menu items.
• People Department Manager:
  • Ensure the restaurant hires qualified crew and trains them effectively.
  • Schedule staff to meet restaurant sales and profit goals.
  • Provide a positive onboarding experience for new crew members.
  • Recognize and motivate crew throughout their employment.

Requirements

• Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in our restaurants.

Benefits

• College tuition assistance.
• Valuable job training and development opportunities.
• Retirement benefits.
• Flexible scheduling to pursue education and build skills.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.