Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant owned and operated by an independent franchisee. As a Department Manager, you will take action first by leading important internal functions such as Employee Training, Food Safety, and Inventory Management. You will also be results-oriented, delegating tasks to team members and reporting back results. Your primary responsibility is to lead the experience by directly supporting the General Manager to achieve restaurant performance and quality standards in three key areas: Kitchen, People, and Service.

Responsibilities

• Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Effectively delegate tasks to team members and report back results
• Directly support the General Manager to achieve restaurant performance and quality standards in three areas: Kitchen, People, and Service
• Supervise food quality, safety, cost, and new menu items in the Kitchen
• Hire, train, and schedule restaurant staff to meet sales and profit goals
• Ensure all staff is trained and organize key service areas within the restaurant to provide the best service

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment
• Positive team player with flexible schedules and a passion for working in a fast-paced environment
• Must be 18 years or older to be a manager in our corporate owned and operated restaurants

Qualifications

Commitment to excellence and safety in the workplace
Strong customer service and support focus
Ability to communicate effectively and anticipate customer needs
Ability to provide solutions and make decisions in a fast-paced environment

Skills

• Leadership skills
• Customer service skills
• Effective communication
• Problem-solving abilities

Benefits

• Competitive pay starting at $17.00/hour up to $22.00/hour based on experience
• Paid sick leave
• College tuition assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Up to $3,000 in tuition assistance
• Paid vacations
• Possible performance bonuses

Schedule

This role requires flexible scheduling to accommodate the demands of operating a McDonald’s restaurant.

Pay

Starting pay is $17.00/hour up to $22.00/hour based on experience.