Department Manager

About the role

The job involves leading shifts and departments in a fast-paced, energetic environment. The primary focus is on ensuring customers receive a fast, accurate, and friendly experience, while also managing various aspects of restaurant operations.

Responsibilities

• Lead shifts to ensure a high-quality customer experience.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure sales promotions are executed effectively.
• Train and supervise service staff.
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• Oversee the quality and speed of food delivery to customers.
• Ensure food safety and control food costs.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate existing staff.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a passion for working in a fast-paced environment.
• Flexible schedule and ability to work in a dynamic, energetic setting.
• Must be 18 years or older to qualify for management positions.

Qualifications

While not explicitly stated, qualifications typically include strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks simultaneously.

Skills

Essential skills include effective communication, problem-solving, and the ability to handle stress in a fast-paced environment.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on the position and experience.

Schedule

The schedule is flexible and tailored to the needs of the restaurant and the individual manager.