Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer, responsible for all employment matters.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly customer experiences.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage sales promotions and train service staff in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food and controls food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule crew to meet sales and profit goals.
• Support Crew in getting off to a good start and recognizing their efforts.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to manage in corporate-owned McDonald's restaurants.

Qualifications

Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, and an 8-week sabbatical every 10 years. Education includes opportunities for a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, and paid leaves of absence. Service awards and matching gifts programs are also available.

Skills

Strong leadership, communication, and organizational skills are essential. Ability to manage multiple tasks and systems efficiently is required.

Benefits

Includes 15-25 days paid vacation, 10 paid holidays, anniversary splash, and an 8-week sabbatical every 10 years. Educational opportunities include opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Healthcare benefits include medical, dental, and vision coverage. Financial benefits include pre-tax flexible spending accounts. Retirement benefits include short- and long-term disability, life, and accident insurance. Paid leaves of absence are also provided. Service awards and matching gifts programs are available.

Pay

Competitive pay is offered.

Schedule

Flexible scheduling is available, allowing for a balance between work and personal life.