Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.

About the Role

McDonald’s offers a career that inspires growth, provides good benefits, and creates opportunities for advancement. You’ll have the flexibility to choose your hours, pursue education, build skills, and be yourself while working with a team that values energy, purpose, and leadership. From tuition assistance to job training and retirement benefits, this role helps you reach your goals and build your future.

Responsibilities

Managers lead shifts weekly, ensuring customers receive a fast, accurate, and friendly experience. Some managers also oversee specific departments with additional responsibilities:

• Guest Service Department Manager: Ensures crew and managers deliver excellent customer service, executes sales promotions, trains service staff, and organizes Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensures the restaurant delivers high-quality, fast, and safe food, controls food costs, and trains kitchen staff on production procedures, including new menu items.
• People Department Manager: Hires qualified crew, trains and schedules them to meet sales and profit goals, ensures a positive start for new employees, and motivates and recognizes staff.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in corporate-owned and operated restaurants.

Benefits

• 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years.
• Education opportunities through Archways to Opportunity, including high school completion, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and long-term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards and Employee Resource Connection.
• Adoption assistance and a matching gifts program.

This posting provides an overview of the role but does not list all essential job functions. By applying, you understand you are applying to work for an independent franchisee, not McDonald’s USA, and all employment decisions will be made solely by the franchisee.