Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee. The franchisee is a separate company and employer from McDonald’s USA. Employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling are handled by the franchisee.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department, ensuring staff deliver a great customer experience, manage sales promotions, train service staff, and organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• Lead the Kitchen Department, ensuring the restaurant delivers high-quality food, fast service, maintains food safety, controls food costs, and trains kitchen staff in production procedures.
• Lead the People Department, ensuring the restaurant hires qualified staff, trains them well, schedules them to meet sales and profit goals, and supports their development and motivation.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• A positive attitude and a passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to apply for this position.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Competitive pay
• Medical, dental, and vision coverage
• Paid time off
• Unpaid leaves of absence
• Discount programs
• Free meals / meal discounts

Pay

Not specified in the job posting.

Schedule

Not specified in the job posting.