Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be your employer, responsible for all employment matters at the restaurant.

About the Role

McDonald’s offers a career that inspires growth, provides good benefits, and creates opportunities for advancement. You’ll have the flexibility to choose your hours, pursue education, build skills, and work in an environment that values your contributions. Join a team that thrives on energy, purpose, and leadership while serving delicious food and creating feel-good moments for customers.

From here, you can go further than you thought possible. Build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Some managers also lead specific departments, with responsibilities that may include:

• Guest Service Department Manager: Overseeing crew and managers to deliver a great customer experience, executing sales promotions, training service staff, and organizing the Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensuring the restaurant delivers high-quality food quickly and safely, controlling food costs, training kitchen staff on production procedures, and implementing new menu items.
• People Department Manager: Hiring qualified crew, training and scheduling them to meet sales and profit goals, ensuring a positive start for new employees, and keeping the team motivated and recognized.

Requirements

• Previous managerial experience is preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in our restaurants.

Benefits

• Competitive pay
• Paid vacation
• Education opportunities through Archways to Opportunity, including:
  • High School degree programs
  • College tuition assistance
  • English as a second language classes
• Medical, dental, and vision insurance
• Service awards
• Employee Resource Connection
• Matching gifts program

This job posting provides an overview of the role, but it is not a complete job description. Employees perform a variety of tasks daily, and this posting does not list all essential functions of the job.