Department Manager

About the Role

McDonald’s Restaurants are driven by a team of leaders including Shift Managers, Department Managers, and General Managers. This opportunity is ideal for individuals dedicated to excellent hospitality management and passionate about leadership at one of our 11 locally owned and operated McDonald's restaurants.

Responsibilities

• Ensure excellent operations in Quality, Service, and Cleanliness throughout each shift without supervision.
• Manage Restaurant Controls such as labor cost, inventory, and cash procedures on a daily basis.
• Follow and enforce all restaurant safety and security policies and procedures.
• Coach and follow up on crew to ensure excellent operations.
• Assist in the continuing growth and development of employees inside the restaurant.
• Support the General Manager with setting and achieving store goals.
• Successfully manage a department such as Kitchen, People, or Guest Services.
• Create and complete goals for individual departments.
• Assist with quality hiring, staffing, and retention.

Department-Specific Responsibilities

Guest Service Department Manager

• Ensure Crew and Managers deliver a great customer experience.
• Oversee sales promotions to ensure they are executed well.
• Ensure all service staff are trained in service procedures.
• Maintain organization in the Front Counter, McCafé, and Drive-Thru areas for optimal service.

Kitchen Department Manager

• Ensure the restaurant delivers high-quality food to customers quickly.
• Maintain food safety standards.
• Control food costs.
• Train all kitchen staff in production procedures, including new menu items.

People Department Manager

• Ensure the restaurant hires qualified crew and trains them effectively.
• Schedule staff to meet restaurant sales and profit goals.
• Help Crew get off to a good start and stay motivated and recognized throughout their employment.

Requirements

• Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager.

Benefits

• Opportunities for advancement and career growth.
• Flexible hours to choose from.
• Support for pursuing education.
• College tuition assistance.
• Valuable job training.
• Retirement benefits.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.