Department Manager

About the role

This job posting is for a Department Swing Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts every week to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure Crew and Managers deliver a great customer experience.
• Pursue sales promotions well.
• Train service staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for the best service.
• Make sure the restaurant delivers great quality food to customers, fast, and safely.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members to meet restaurant sales and profit goals.
• Support Crew in getting off to a good start and recognizing and motivating them throughout their time working there.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald’s restaurants.

Qualifications

Competitive pay, along with incredible benefits including 15-25 days paid vacation, 10 paid holidays, anniversary splash, and 8-week sabbaticals every 10 years, education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language, medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, paid leaves of absence, service awards, Employee Resource Connection, adoption assistance, matching gifts program.

Skills

Leadership, customer service, organizational skills, multitasking, flexibility, and adaptability.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• pre-tax flexible spending accounts
• short- and long-term disability, life, and accident insurance
• paid leaves of absence
• service awards
• Employee Resource Connection
• adoption assistance
• matching gifts program

Pay

$14/hr

Schedule

Flexible schedule to accommodate the needs of the restaurant and the individual manager.