Department Manager

About the role

The job posting is for a management position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. Employees hired for this position will work for the franchisee, not McDonald’s USA.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food and fast service.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support Crew in getting off to a good start and recognizing and motivating them.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned restaurants.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Service awards.
• Employee Resource Connection.

Pay

Up to $18.00 per hour.

Schedule

Not specified in the job posting.