Department Manager

About the role

The job involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality service and adherence to operational standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service to customers.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure all service staff are trained in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Oversee the delivery of high-quality food and fast service in the Kitchen Department.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to adapt to the unique demands of a restaurant.
• Age 18 or older.

Qualifications

While not specified, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks simultaneously.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Knowledge of food safety and operational procedures.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• Anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Additional Info:

By applying to this position, you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The independent franchisee is the only company responsible for employment matters at this restaurant. Any information you provide in this application will be forwarded to the franchise organization for processing and evaluation. McDonald’s USA will not receive a copy of your employment application and will have no involvement in any employment decisions regarding you, including whether you receive an interview or whether you are hired to work for the franchisee. You acknowledge that the franchise organization will handle all aspects of employment at this location, including hiring, firing, discipline, supervision, staffing, and scheduling.