Department Manager

About the role

The job involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality service and adherence to operational standards.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Oversee sales promotions and train service staff in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Make sure the restaurant delivers great quality food and controls food costs.
• Train kitchen staff in production procedures, including new menu items.
• Hire, train, and schedule crew members to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Passion for working in the McDonald’s environment.
• Must be 18 years or older to manage in corporate-owned McDonald’s restaurants.

Qualifications

Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, and an 8-week sabbatical every 10 years. Education includes opportunities for a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance. Paid leaves of absence are also available. Employee Resource Connection and adoption assistance programs are offered, and matching gifts are supported.

Skills

Strong leadership, organizational, and communication skills are essential. Ability to multitask and handle multiple priorities simultaneously is crucial.

Benefits

Includes 15-25 days paid vacation, 10 paid holidays, anniversary splash, and an 8-week sabbatical every 10 years. Educational opportunities include High School degree, college tuition assistance, and English classes as a second language. Health benefits cover medical, dental, and vision care. Pre-tax flexible spending accounts are available. Short- and long-term disability, life, and accident insurance are included. Paid leaves of absence are provided. Employee Resource Connection and adoption assistance programs are offered. Matching gifts are supported.

Pay

Competitive compensation package.

Schedule

Variety of shift options available to accommodate personal and professional commitments.