Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA, which is not involved in employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to ensure great customer experiences, sales promotions, and staff training.
• Oversee the Kitchen Department to ensure high-quality food delivery, food safety, and cost control.
• Manage the People Department to hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and enthusiasm for the McDonald’s culture.
• Must be 18 years or older to manage a corporate-owned McDonald's restaurant.

Benefits

This position is eligible for competitive pay and a range of benefits including:

• 15-25 days paid vacation
• 10 paid holidays
• An anniversary splash
• An 8-week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Service awards