Department Manager

About the role

The job involves leading shifts and departments in a McDonald’s restaurant operated by an independent franchisee. The franchisee is a separate entity from McDonald’s USA, which is not involved in employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department, ensuring high-quality customer service, promotion execution, staff training, and area organization.
• Lead the Kitchen Department, overseeing food quality, safety, cost control, and staff training.
• Lead the People Department, managing hiring, training, scheduling, and employee motivation.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and enthusiasm for the McDonald’s culture.
• Must be 18 years or older to manage a corporate-owned McDonald’s restaurant.

Qualifications

Competitive pay and a range of benefits including vacation, holidays, education assistance, and healthcare options are available.

Skills

Effective communication, leadership, and problem-solving skills are essential for success in this role.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Flexible scheduling is available to accommodate personal and professional needs.