Department Manager

About the role

The role involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality service and adherence to operational standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly customer service.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure sales promotions are executed effectively and service staff are trained in procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Oversee hiring, training, and scheduling of staff to meet sales and profit goals.
• Support new employees and motivate existing staff throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic workplace.
• Age 18 or older.

Qualifications

While not specified, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently.

Skills

Essential skills include effective communication, problem-solving, organizational abilities, and the ability to adapt to changing circumstances.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity
• opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Hours vary and are determined by the franchisee, not McDonald’s USA.