Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling.

About the role

McDonald’s offers a career that inspires growth, provides competitive benefits, and fosters a team-oriented environment. As a manager, you’ll lead shifts, ensuring customers receive a fast, accurate, and friendly experience. Some managers also oversee specific departments, setting goals, delegating tasks, and reporting results to their teams.

Responsibilities

• Guest Service Department Manager: Ensure crew and managers deliver a great customer experience, execute sales promotions effectively, train service staff in procedures, and organize Front Counter, McCafé, and Drive-Thru areas for optimal service.
• Kitchen Department Manager: Ensure the restaurant delivers high-quality food quickly and safely, controls food costs, and trains kitchen staff in production procedures, including new menu items.
• People Department Manager: Hire qualified crew, train them effectively, and schedule staff to meet sales and profit goals. Ensure crew members are recognized, motivated, and supported throughout their employment.

Requirements

• Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in our corporate-owned and operated restaurants.

Benefits

• 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years.
• Education opportunities through Archways to Opportunity, including high school completion, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and long-term disability, life, and accident insurance.
• Paid leaves of absence.
• Service awards and Employee Resource Connection.
• Adoption assistance and matching gifts program.

This posting provides an overview of the role but does not list all essential functions of the job.