Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. As a manager, responsibilities include ensuring a fast, accurate, friendly customer experience, managing sales promotions, training staff, organizing service areas, and hiring and training qualified crew members.

Responsibilities

• Lead shifts to ensure a fast, accurate, friendly customer experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the restaurant delivers high-quality food and maintains food safety standards.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate existing staff.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald's restaurants.

Qualifications

Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities for a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, and paid leaves of absence. Service awards, adoption assistance, matching gifts programs, and more are available.

Skills

Effective communication, leadership, and problem-solving skills are essential. Ability to manage multiple tasks and prioritize effectively is required.

Benefits

Eligible for 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Includes medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, and paid leaves of absence. Additionally, there are opportunities for education through Archways to Opportunity, including a High School degree, college tuition assistance, and English classes as a second language. Employee Resource Connection, adoption assistance, and matching gifts programs are also available.

Pay

Competitive pay is offered for the role.

Schedule

Flexible scheduling is available, allowing managers to pursue education and personal commitments while still fulfilling their responsibilities at the restaurant.