Department Manager

This position is with an independent franchisee of McDonald’s; the franchisee—not McDonald’s USA—is the employer.

About the role

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.

Responsibilities

• Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.
• Department Managers may also manage assigned Systems (Training, Food Safety, Inventory Management), set goals, delegate tasks, follow up, and report results.
• Guest Service Department Manager responsibilities may include:
  • Ensuring Crew and Managers deliver a great customer experience.
  • Executing sales promotions effectively.
  • Training all service staff in service procedures.
  • Organizing the Front Counter, McCafé, and Drive-Thru for optimal service.
• Kitchen Department Manager responsibilities may include:
  • Ensuring the restaurant delivers great quality food quickly and safely.
  • Controlling food cost.
  • Training all kitchen staff in production procedures, including new menu items.
• People Department Manager responsibilities may include:
  • Hiring qualified crew, training them well, and scheduling them to meet sales and profit goals.
  • Ensuring Crew get off to a good start and are recognized and motivated throughout their time.

Requirements

• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team players with flexible schedules who enjoy a fast-paced environment.
• Must be 18 years or older.

Benefits

• 5–10 days paid vacation.
• Education through Archways to Opportunity: high-school diploma opportunities, college tuition assistance, and English-as-a-second-language classes.
• Medical, dental, and vision coverage.
• Short- and long-term disability, life, and accident insurance.
• Employee Resource Connection.
• Work-more-earn-more incentives.
• 401(k) available after one year.
• Up to $4,800 in annual bonus potential.