Department Coordinator - Jewelry

Start your career with one of the nation’s fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories.

About the role

The Jewelry Consignment Coordinator plays a vital role in supporting the Jewelry department by managing the intake and processing of consigned property while delivering exceptional client service throughout the consignment process. This position ensures each consignment is received, documented, tracked, and communicated accurately while supporting specialists and Consignment Directors in a fast-paced luxury environment.

Responsibilities

• Process incoming consignments accurately and efficiently, including:
  • Opening packages
  • Labeling and verifying the contents of packages
  • Creating an electronic report for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material
• Perform department-wide inventories of consignment material
• Assemble client information packets
• Assist with the Consignment Directors' responsibilities
• Other duties may be assigned

Requirements

• Experience in a customer service position or industry

Skills

• Proficiency in Microsoft applications, specifically Word and Excel
• Ability to prioritize and multi-task and pay great attention to detail
• The individual may occasionally lift up to 50 pounds

Work Environment

Individuals must be able to work independently in a fast-paced environment. This position may require overnight travel based on business needs.

Benefits

• Medical, Dental, Vision coverage
• Paid time off
• 401k savings plans

Pay

$22 per hour

Location: 9420 Wilshire Blvd. #100, Beverly Hills, 90212