Department Assistant

Description

Saint Francis Hospital, a member of Trinity Health of New England, is seeking a Department Assistant to join their Maternal Fetal Medicine/OBGYN Ultrasound Department.

What will you do

• Greets and communicates with patients via in-person or phone in a courteous and professional manner identifying themselves and the Department
• Responsible for scheduling appointments, check-in and patient registration
• Prepares patient charts
• Conducts initial patient interviews to obtain Insurance and billing information
• Manages communication to outside and internal physicians’ offices
• Manages all incoming phone calls to ensure that accurate and efficient communication is facilitated and presented in a positive manner.
• Maintains responsibility for general clerical support functions of department to ensure efficient utilization of time.

Requirements

• Education: High School diploma or general equivalency diploma (GED) required. Associate's preferred
• Preferably 1 -2 years' experience in healthcare
• Bilingual English / Spanish Preferred
• Previous skills in utilizing EMRs including EPIC
• Excellent computer abilities.
• Excellent written, oral communication and customer service skills.
• Familiarity with medical terminology.
• Excellent organizational skills with the ability to follow written and verbal directions with multiple steps.
• Ability to work collaboratively and efficiently within a team treatment model.
• Ability to manage multiple phone lines simultaneously.