Dental Treatment Coordinator

Speedway Health & Dental Center – 6020 Crawfordsville Road, Suite 102, Indianapolis, IN 46224

About the role

The Treatment Coordinator assists the Dental Service Line, Dental Manager, and Dental Providers in facilitating patient access. This position exists to facilitate patient flow from point of entry to destination in a timely, accurate, courteous, and professional manner.

Responsibilities

• Answer incoming telephone calls and direct patients and visitors appropriately.
• Schedule appointments and interview patients.
• Validate and enter charges into appropriate computer systems.
• Explain charges and policies of the department and collect necessary payment.
• Obtain specific information to generate an accurate financial and demographic record for patients.

Job responsibilities listed above are a summary and do not include other tasks requested by the Dental Manager or Executive Director of the Dental Service Line.

Schedule

Full-Time

• Mondays: 10am–7pm with lunch scheduled at 2–3pm
• Tuesday – Fridays: 8am–5pm with lunch scheduled at 12–1pm

About HealthNet

HealthNet is a nonprofit 501(c)(3) organization of community-based health centers located in Indianapolis and Bloomington, IN. Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers, 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

• High School Diploma required.
• Knowledge of clinical practices and medical terminology preferred.
• Knowledge of medical/insurance background preferred.
• Bilingual in Spanish preferred.
• Currently not sponsoring work visas.

Skills

• Strong written and verbal communication skills.
• Understand various computer software and data entry procedures.
• May be subject to travel between health centers; reliable transportation required.
• Appreciation and understanding of a diverse patient population and staff.

Physical Requirements

• Works primarily inside, in a normal dental office environment and hospital operatory setting.
• Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
• Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20–30 pounds.
• Must be able to position and move patients following safety standards.
• Able to perform duties during periods of varied and/or prolonged work hours.
• Will be exposed to all patient elements.
• Must have good eyesight with or without correction (20/30).
• Must be able to read, write, hear, and communicate effectively in the English language both orally and in writing.

Pay

Starting at $19/hour

Benefits

• Competitive Compensation
• Medical, Dental, and Vision Plan
• Short-Term & Long-Term Disability
• Health Savings Account & Difference Card (available within certain medical plans)
• Flexible Spending Account
• Life Insurance, AD&D, Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off (accumulates at start of employment and available to use)
• Tuition Reimbursement
• Employee Referral Program

Fair Labor Standards Act Classification: Non-Exempt