Dental Treatment Coordinator

Key Responsibilities

• Billing and Claims Management
• Process and submit dental insurance claims accurately and in a timely manner.
• Verify patient insurance coverage and benefits.
• Follow up on unpaid claims and handle claim denials or rejections.
• Post payments and adjustments to patient accounts.
• Patient Account Management
• Generate and send patient statements.
• Manage patient billing inquiries and resolve discrepancies.
• Set up payment plans for patients as needed.
• Ensure accuracy in patient account records.
• Compliance and Documentation
• Maintain patient confidentiality and comply with HIPAA regulations.
• Keep up-to-date with changes in insurance policies and billing codes.
• Document all billing and payment activities thoroughly.
• Communication and Coordination
• Coincide with dental office staff and insurance companies to resolve billing issues.
• Communicate effectively with patients regarding their billing questions and concerns.
• Aid in other administrative duties as needed.

Qualifications

• High school diploma or equivalent; additional education or certification in medical/dental billing is a plus.
• Minimum of 1 year of experience in dental billing and treatment coordination.
• Proficient in dental billing software and electronic health records (EHR) systems (Dentrix a plus).
• Strong understanding of dental insurance policies, billing codes, and reimbursement procedures.
• Excellent attention to detail and organizational skills.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.

Benefits

• Competitive hourly wage ($18 - $30 per hour) based on experience and qualifications.
• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Retailer plan options.
• Opportunities for professional development and growth.