Dental Revenue Cycle Manager

Responsibilities

• Organize and Strategize to Increase Collections
• Improve Insurance Processing
• Work with Leadership to Develop, Plan, Organize, and Implement Revenue Cycle Policies and Workflow to Achieve Operational Excellence
• Maintain confidentiality in Compliance with HIPAA regulations.
• Follow up on Denied / Rejected Insurance Claims
• Train Front Office Teams on Required Images, Narratives and Supporting Documentation to Process Claims.
• Post Insurance Checks
• Audit Patient Accounts
• Reduce adjustments and Bad Debt
• Process Patient Refunds
• Oversee Resolution of Contract Payment Issues and Assisting in Collection Efforts.
• Liaison with and Support to the Dental Offices on Insurance Posting, Insurance Verifications, EOB Training, etc.
• Assist in External Financial Statement Audits, Insurance Audits/Inquiries, and Internal Compliance Requests.

Requirements

• Minimum of 5+ years of dental billing, AR or revenue cycle experience. Multi-site experience required.
• HS Diploma minimum; prefer advanced education in a related field.
• Knowledge of Dental Insurance and Terminology and Dental Software, Open Dental strongly preferred.
• Motivated to Collect & Resolve Claims
• Excellent Written and Verbal Communication
• Excellent Working Knowledge of MS Office, Excel and Proficient Computer Skills in General
• Extremely Detailed and Organized
• Must be a Self-starter and a Self-motivator.
• Ability to Work Independently and Follow Through on Tasks
• Strong Team Player, Analytical, Critical Thinking and Problem-solving Skills
• Ability to communicate within all levels of the organization.