Dental Revenue Cycle Insurance Coordinator

Job Summary

Star Dental Partners (SDP) is seeking an experienced Revenue Cycle Insurance Coordinator to join our high-growth and fast-paced Dental Service Organization (DSO). This position will interact with insurance companies to follow-up on open claims, post insurance payments, process patient and insurance refunds.

About the Role

SDP is a DSO that assists dental practices with non-clinical challenges and provides industry proven business support services. Our affiliated dentists live a higher quality lifestyle with more time focused on patients and less on administrative burden. Our mission is to improve the lives of our dentists, staff, and patients by providing leading non-clinical business support services in a collaborative environment. We help our affiliated dentists achieve attractive business economies of scale, improving efficiency and profitability while lowering operational risks.

Responsibilities

• Payment Posting & Accounts Receivable: Enter payments and adjustments at the Provider level with a high degree of accuracy.
• Billing, Collections, Appeal, and Cash Processes: Collect and review all required patient insurance information to complete the billing, collections, appeal, and/or cash processes.
• Day End and Month End Processing: Assist in performing day end and month end processing.
• Claims Appeals & Denials: Process dental insurance EOBs, appeals, denials, and following up with denial resolutions appropriately.
• Research & Resolution: Research and resolve any electronic claim rejections.
• Insurance & Patient Correspondence: Process necessary insurance or patient correspondence.
• Reimbursement Trends & Delays: Independently analyze, report, and communicate any reimbursement trends or delays, such as billing denials, claim denials, pricing errors, payments, etc.
• Other Duties: Perform other duties as required to support the Revenue Cycle department.

Qualifications

• High School diploma or GED equivalent required.
• 1 year experience as a revenue cycle insurance coordinator within the dental industry preferred.
• 2 years of collections, accounts receivable, and/or related experience within healthcare required.
• Experience in Practice Management Software (PMS) required.

Benefits

• Paid Time Off (PTO) as well as Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Employee Life & AD&D insurance
• Employee Assistance Program (EAP) for all employees and their household
• Medical, Dental, and Vision Insurance (BCBS)
• Voluntary Short-Term Disability
• Voluntary Life & AD&D Insurance
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
• Pet Insurance
• 401k (Pre-Tax & Roth employee participation)

Work Conditions

• Required to commute to the Plano, TX office four days weekly, Monday - Thursday. Fridays are virtual.
• Ability to maintain a full-time employment schedule of approximately 40 hours per week; extended hours may be requested or required.
• Prolonged sitting and standing as needed.
• Ability to lift up to 10 lbs.