Dental Registrar

Central Jersey Medical Center is a Federally Qualified Health Center located in Perth Amboy, NJ. This position is based in Perth Amboy and Newark.

About the role

We are seeking a full-time Dental Registration Clerk. Hours may vary and include evenings and Saturdays, with additional hours available for training and coverage. Typical schedule is Monday through Friday, 9am–6pm.

Responsibilities

• Book, coordinate, and reschedule patient appointments.
• Greet patients in a prompt, pleasant, and helpful manner.
• Maintain and update current information on providers’ schedules.
• Answer telephone, screen calls, and provide information to callers as needed.
• Contact patients to confirm appointments.
• Assemble patients’ charts and create charts for all new patients.
• Conduct personal interviews to obtain required demographic and insurance information and enter such information into the computer.
• Obtain required signatures on legal consents and insurance forms.
• Contact insurers to verify coverage and confirm primary-care-provider status where necessary.
• Adjust the computer classification of claims to most accurately reflect the expected pay source.
• Answer inquiries from patients and the public in person or via telephone regarding regulations and services; refer inquiries to the appropriate person or department when necessary.
• Perform exit billing and discuss patient’s account balance with the responsible party.
• Handle daily cash collections.
• Maintain a daily log of uncompensated-care applications and other state and local governmental applications.
• Input data into the ancillary database.
• Collect and batch daily encounters.
• Perform other front-end duties as assigned.

Requirements

• Minimum of two years of experience in a medical office support setting, or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
• Must be able to speak, read, and write Spanish fluently.

Skills

• Demonstrated ability to adapt to changes readily.
• Ability to follow instructions given either orally or in writing.
• Ability to work with little or no supervision.
• Effective follow-through on all tasks.
• High level of confidentiality.
• Ability to complete assignments in a timely manner.
• Able to work as a team player.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k)