Dental Receptionist - Relief

Responsibilities

• Answering phones, transferring calls, greeting patients, and providing translation services
• Accurately collecting patient data, maintaining charts, registering new patients, and scheduling appointments
• Verifying insurance, assisting with insurance questions, and handling routine billing
• Managing referrals, recall processes, and filing clinic documents
• Reconciling daily cash receipts and creating treatment plan estimates with upfront payments

Qualifications

• A High School Diploma or GED
• One year of experience in a clinical or dental setting preferred
• Bilingual in English/Spanish (level 9)
• Strong multitasking, professional interaction, and customer service skills
• Proficiency in Microsoft Office, Epic, and EMR systems
• Knowledge of medical terminology and healthcare billing is a plus

Key Skills

• Excellent communication, organizational, and technical skills
• Ability to support a holistic, inclusive healthcare environment