Dental Receptionist

Key Responsibilities

• Answer incoming calls, texts, and emails while responding to patient inquiries with professionalism and care
• Assist with scheduling, rescheduling, and confirming patient appointments while maintaining accuracy in Denticon
• Collect, verify, and update patient demographic and insurance information
• Help create a welcoming and positive experience for every patient who walks through our doors
• Maintain a clean, organized, and efficient front office environment
• Collaborate with clinical and administrative team members to support daily office operations
• Complete additional administrative tasks and projects as assigned

Required Skills & Qualifications

• High School Diploma or GED required
• Previous experience in dental or medical administration required
• Dental experience is a plus, but we are willing to train the right candidate with a positive attitude and strong work ethic
• Comfortable learning and using computer systems and office technology
• Excellent organizational and time management skills
• Strong verbal communication and interpersonal skills
• Professional appearance with a friendly, team-oriented attitude
• Ability to lift up to 15–20 pounds as needed

Benefits

• Competitive pay
• Comprehensive insurance coverage including Health, Vision, Dental, Life, Disability, FSA, and more
• 401(k) Employer Contribution Plan after 90 days
• Quarterly performance bonus opportunities
• Employee Assistance Program (EAP)
• Uniform allowance
• Paid Time Off and Paid Holidays
• Fridays off at 2:00 PM
• Payroll tax withholding

Exclusive Team Perks

• The Official Team Dentist of the Carolina Hurricanes and Durham Bulls
• Opportunities throughout the year to win game tickets, VIP experiences, exclusive giveaways, and participate in exciting partnerships and company-sponsored events