Dental Receptionist - Relief

About the role

Join our team as a Relief Dental Receptionist at Family Medical Center in Walla Walla, WA!

We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health.

Explore our short clips, "are Yakima - WE are Family" and " ," for a glimpse into our dedication to our communities, health, and families.

Responsibilities

• Answer the phone, transfer calls, take messages, greet patients, and provide translation services
• Ensure accurate patient data collection, maintain charts, register new patients, and schedule appointments
• Verify insurance eligibility, assist with insurance questions, and perform routine billing functions
• Manage referrals and recall processes, and ensure clinic documents are properly filed
• Review cash box receipts, reconcile daily, and create treatment plan estimates with upfront fee collection

Qualifications

• A High School Diploma or General Education Diploma (GED)
• One year's experience in a clinic, optometry, or dental office is preferred
• Bilingual (English/Spanish) is required at level 9
• Excellent multitasking ability to manage varied workloads
• Ability to interact professionally with patients and staff
• Proficient in Microsoft Outlook, Word, Excel, Epic, and EMR
• Medical terminology and healthcare billing insurance knowledge is preferred
• Outstanding customer service skills